Nonsman Global appreciate your patronage, however if you are not completely satisfied with the product purchased, feel free to read our return/refund or exchange policy below. All Returned product(s) must be in new and unused condition, with all original tags, serial numbers and labels attached.

Return Process
To return and item or items, please email customer service at info@nonsmanonline.comor call the office line to obtain a Return Machandise Authorization (RMA) number. Afterwards, keep the item safe from scratch and dirt.

Refund Policy

After all verifications of the Returns by the Supervisor,the item can be processed for Return or Exchange. Depends on the nature of the Returns, there may be instant ratification or days of process before and exchange or refund.

Exceptions

For factory defective product (s), please contact the number below for proper exchange or refund.

Note: We have the ability to determine such defective,if factory or self-damage. Invoices of purchase MUST be presented before any Return or Exchange. If none of these didn’t meet you well, kindly call the customer care number.

PAYMENT BEFORE DELIVERY

  • Product(s) remain the property of Nonsman Global System LTD until full payment is made.
  • Product (s) returned in good condition shall attract 15% restocking surcharge.
  • Customers are advised to check their products before leaving any of our offices or before the delivery personal leaves because we take no responsibility of accepting products not returned within 24hrs within Lagos State and 72hrs outside Lagos State.
  • We appreciate your understanding and constant patronage.